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Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Your service is a wonderful find."

I will certainly use it again and recommend to others. What makes it even better are the people you actually work with at the property that make it so much more worthwhile. Your service saved me many hours of work and frustration.

M.H. Atlanta, GA
"I will definitely use your service again in the future."

I am so impressed with how much you followed-up with me and how helpful you have been. So, a great big THANK YOU to you and to your company for making the process as painless as possible. Hotel searching can be a daunting task with so many options in the area, but you made it so easy!

D.D. Jacksonville, FL
"I want to personally thank you for all of your help in planning this special event."

I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning.

S.P. Houston, TX
"By taking advantage of your product we estimated that we saved around $300."

I still shake my head at the fact that I was going to get on the telephone and find a hotel.

D.H. Dayton, OH
"This site has been a rewarding experience in searching for our annual conference needs."

It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches.

F.O. Columbia, SC
"I'm very impressed with your service."

My choir travels often and we book trips for other churches. Not only will I refer you, but I will always use your service.

M.K. Branson, MO
"This is a great tool and I will highly recommend it to others."

Loved getting quotes from all different hotels in the area. It not only saved me countless hours of blind calling, but it took out the guesswork of where hotels are and what they are offering. I loved being able to check out their websites before dealing directly with the manager at the hotel.

D.O. Hershey, PA
"When people provide customer friendly service in today’s world, it should be applauded!"

So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!

R.F. Denver, CO
"I had been looking for hotels on the internet for days."

Your company made my search so much easier and I was offered better deals!

K.W. Macon, GA
"I will definitely use you again."

The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract.

N.W. Orlando, FL
"This is the first time I used your service and I was very satisfied with the software program."

It was very user friendly and had so many different options you could use. There was a great selection of hotels to choose from. I have finalized my booking with Liz of Bay Park Hotel and have stopped all other biddings. Thank you again. It made my job a lot easier in finding a place to stay for the group!

J.W. Monterey, CA
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated."

I would and will certainly use the site again, and I would certainly recommend it to others.

S.J. Detroit, MI
"You helped me with budgeting airfares and with all this help on hotels and air, we ended up choosing to have an off-site meeting and it ended up being cheaper than us hosting it here in NYC!"
C.C. New York City, NY
"hank you!"

I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)

C.T. San Marcos, CA
"I had not known of your service, absolutely love it, and will begin using it from now on to book our soccer tournaments."

Thanks tons!!!

K. H. Jonesboro, AR
"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before!"

That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price.

S.M. Sacramento, CA
"I wish I would have known about your company before now."

My son has played on a travelling hockey team for 8 years and this is the easiest way to go.

S.T. Colorado Springs, CO
"Thank you so much for an amazing website."

I had a very short time frame to manage a bus tour of 45. I needed hotels and banquets in less than 10 days. The destination was West Palm Beach - high season - and effectively sold-out. Within two hours I had responses back from three available hotels within my price range. I was able to sign a contract within 24 hours and manage the rest of the program. I continue to be impressed with your concept and will be a frequent user of your site.

L.B. Grand Rapids, MI
"This is a great way to book a hotel, especially for a family affair."
P.C. Atlanta, GA
"We appreciate you guys helping take one less thing to concern ourselves with off the long list of wedding planning."

This website is a gem- I will be certain to spread the word for ya'll.

S.P. San Antonio, TX
"Everything went great!"

They even provided complimentary "goodie" bags :)- I'm glad I came across your site. It made things so much easier... Yes...I have referred someone to your site already and I trust we will use you again :) Thank you for your assistance :))

Y.C. Tulsa, OK
"I really enjoyed using your site to book rooms for the wedding next spring."

I ended up booking with the last hotel to send me a bid. Everyone was most pleasant to work with.

D.M. Barstow, CA
"I was able to find something that suited my needs and I was in contact with the hotel directly."

The service was very user friendly, quick and efficient. I will definitely be using this service again.

S.B. Ottawa, Canada
"This was the easiest way to find hotel packages that i have ever experienced!!"

We are very happy with this service though and will recommend it to others her at the university.

P.M. Orlando, FL
"Our stay was FABULOUS!!"

The Hotel was great, their staff was excellent and it was all so easy. You can use me anytime you need a reference for your service or a testimonial. We couldn't of had better if we looked at 100 hotels by ourselves. I will use you whenever we travel again.

L.L. Berkeley, CA
"First of all I'd like to say how easy this site has been to utilize."

Secondly, it has taken hours off of my researching...That I sincerely appreciate.

L.C. Charlottesville, VA
"Your company has been very useful in narrowing down hotel locations."

I like the fact that you give the contact persons information and I'm not having to search for phone numbers to contact them.

R.B. Raleigh, NC
"The web site was of tremendous value in identifying and securing our hotel."

It's like having our own personal travel coordinator.

S.J. Detroit, MI
"I spent a whole day searching for hotels on my own, then I found yours when using group travel as my search criteria."

Your service has made these arrangements so much easier! Thank you!

J. B. Oakland, CA
"Everything was spectacular."

I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased.

K.B. Houston, TX
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S. Atlanta, GA
"My sons play for a travel baseball organization with 8 different teams."

We travel throughout the southeast to various tournaments. This will save the team administrators a great deal of time. I have passed your information off to the other administrators so you will probably be hearing form them as well. Thanks again!!!

S.M. Birmingham, AL
"Everything went great."

The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters.

S.C. Biloxi, MS
"I want to thank all who have helped me book my group."

You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!

L.P. Windsor, CT
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help."

You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet.

M.S. San Marcos, TX
"Our group has done this weekend away for 10+ years always in the Napa/Sonoma area in the Spring."

For the past 3 years we have stayed at the same location in Sonoma. This year I used your site to try to find a different and more reasonably priced location. Not only did I find a fantastic hotel in a great new location, I save $100 per night over last year's room fee.

J.F. San Francisco, CA
"It was very easy,simple, & quick, on such a short notice."

I am really Happy with my experience with you & we will be using you again. Thank You.

D.D. Indianapolis, IN
"I just want to say thank you again for all of your help."

Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group.

E.W. Miami, FL
"I would definately use your service again."

It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service.

S.B. Atlanta, GA
"We booked 6 double rooms with the Holiday Inn New Orleans Westbank – for 6/12 through 6/15 14."

Thanks for your service – made finding a hotel much simpler than surfing the web!

S.S. New Orleans, LA